Manual Order Intake Overhead
Customer service staff spent over 4 hours daily calculating print dimensions and pricing via messaging apps.
E-Commerce & Retail Printing Platform for Sinau Print
SINAU PRINTE-Commerce & Retail Platforms2025
About the Project
Digitizing Retail Printing Through an Automated E-Commerce Platform
Sinau Print needed to transition from offline order intake to an automated online retail platform. Customers previously faced manual messaging queues to calculate custom print specifications, paper GSM, and volume pricing. Kaluna engineered a bespoke e-commerce platform equipped with an instant price calculator, structured product selection, and streamlined digital checkout.
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PROBLEM STATEMENT
Eliminating Manual Order Bottlenecks & Unstructured Specifications
Complex Pricing Matrix
Dynamic pricing variations based on paper weight, finishing, and quantity caused customer confusion.
High Cart Abandonment
Lack of a unified digital cart and automated invoice generation reduced order completion rates.
Order Fulfillment Errors
Unclear file uploads and missing specification details resulted in re-printing overhead.
TECHNICAL APPROACH
Kaluna engineered an automated e-commerce web platform custom-tailored for retail print services.
Real-Time Print Pricing Engine
Algorithmic calculator instantly computing total costs based on dimensions, paper GSM, and quantity tier.
Streamlined Retail Shopping Flow
Intuitive mobile-first product builder guiding buyers step-by-step from specification to file upload.
Integrated Order Management Portal
Centralized operational dashboard tracking order status from intake to production and shipping.
TECH STACK
What We Use to Build
HOW WE DELIVER
Building Sinau Print's E-Commerce Ecosystem
RESULTS AND IMPACT
3x Acceleration in Order Intake & Expanded Digital Sales Revenue
The digital storefront transformed Sinau Print's operational efficiency, automating customer order calculations and driving online retail revenue growth.
3x Faster Order Placement
Automated pricing eliminated manual messaging queues for customers.
+85% Online Sales Conversion
Intuitive product customizer drove higher order completion rates.
Zero Pricing Calculation Errors
Algorithmic pricing engine ensured 100% billing accuracy.
ABOUT PROJECT
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